Privacy Policy

Last Updated: August 28, 2026

Sichuan Saimeng Technology Co., Ltd. (“we,” “us” or “our”) operates https://romelabel.com/. We respect your privacy and take reasonable steps to protect your personal information.

This policy explains how we handle information when you visit our website, contact us, request a quote, send design files or place a custom order.

1. Information We Collect

When you contact us or place an order, we may collect:

  • Your name, company name and contact details
  • Country and shipping or billing address
  • Product specifications and order requirements
  • Logos, artwork, reference images and label content
  • Quotation, sample and order communications
  • Payment status and transaction references
  • Shipping, tax or customs information
  • Feedback and after‑sales information

Our website may also collect limited technical information, such as your IP address, browser, device type, pages visited and website security logs.

Please do not send sensitive information that is not required for your project.

2. How We Use Your Information

We may use your information to:

  • Respond to inquiries and prepare quotations
  • Recommend materials and production methods
  • Create artwork proofs and samples
  • Process payments, production and quality inspections
  • Arrange shipping and customs documents
  • Provide order updates and after‑sales support
  • Maintain business and repeat‑order records
  • Protect our website and meet legal requirements

Where required by law, we process information because it is needed to respond to your request, fulfill an order, meet legal obligations, support legitimate business purposes or because you have given consent.

We do not sell your personal information or use customer logos and design files for unrelated commercial purposes.

3. Who We Share Information With

When necessary, we may share limited information with:

  • Manufacturing partners involved in sampling, production and quality control
  • Banks and payment service providers
  • Couriers, freight forwarders and customs clearance providers
  • Website hosting, email, cloud storage and IT service providers
  • Legal, tax or government authorities when required by law

We only share information reasonably needed to provide these services or complete your order.

4. International Data Transfers

Our company is located in China. If you contact us from another country, your information will be transferred to and processed in China.

Some service providers may also process information in other countries. Where required by applicable law, we will use appropriate measures to protect information transferred internationally.

5. Cookies

Our website currently uses only necessary cookies and similar technologies for website security, form submission and basic functions.

We do not currently use Google Analytics, advertising cookies or third‑party behavioral tracking. If this changes, we will update this policy and provide cookie choices where required.

For more information, please read our Cookie Policy.

6. Information Retention and Security

We keep information only for as long as reasonably necessary to:

  • Complete inquiries and orders
  • Provide after‑sales support
  • Support repeat orders
  • Meet accounting, tax, customs and legal requirements
  • Resolve complaints or disputes

Logos, artwork and production specifications may be kept for quality tracking and repeat orders. You may contact us if you do not want your design files kept for future orders.

We use reasonable access controls, password management, secure storage and other measures to protect information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Your Privacy Rights

Depending on applicable law, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Restrict or object to certain uses
  • Withdraw your consent
  • Unsubscribe from marketing messages
  • File a complaint with a data protection authority

Some requests may be limited by legal or business record‑keeping requirements. We may need to verify your identity before completing a request.

8. Children and Third‑Party Websites

Our website is intended for businesses and purchasing professionals. It is not designed for children, and we do not knowingly collect personal information from children under 16.

Our website may contain links to third‑party websites. We do not control their privacy practices, so please review their privacy policies before using their services.

9. Updates to This Policy

We may update this policy when our business, website tools or legal requirements change. The revised version will be published on this page with a new Last Updated date.

10. Contact Us

If you have questions about this policy or would like to make a privacy request, please contact:

Sichuan Saimeng Technology Co., Ltd. Address: Chengdu, Sichuan, China Phone: +86 177 8111 8921 Email: contact@romelabel.com Website: https://romelabel.com/